I’m very happy with my Dimchae kimchi refrigerator. It arrived on the estimated delivery date, and the delivery team did a great job communicating with me before the delivery. Everything went smoothly. It works perfectly, and I’m very satisfied with my purchase. I highly recommend it!
Delivery men helped move the unit into place and helped us move the old unit out, greatly appreciated!
From order to delivery, the whole purchase was smooth, methodical, and the product is as advertised. It fits very well with the rest of the kitchen and appliances.
Delivery people left the packaging material in my driveway when they left. I had to cut it down and throw it away myself before it rained
This is the second Dim Chae refrigerator we owned. The first o0ne we had for over 10 years. We love these brand refrigerators.
Thank You
The product itself works very well, and I am very satisfied with its performance. However, I was a bit surprised that the delivery staff simply moved it in and left right away.
The delivery team was very friendly and professional. They gave us valuable advice and information about our new Dimchea refrigerator.
I used Dimchae for over 15 years, and this new one I bought also seems to be very good quality.
Great online shopping experience. Delivery was smooth and quick…overall an excellent experience.
It arrived dented. Delivery was timely but not accommodating to my request which I offered to pay extra for.
I thought buying a kimchi refrigerator in the US would be quite difficult, but the purchasing process on the Dimchae website was absolutely perfect. Shipping to California was incredibly smooth, and the delivery team was extremely kind and professional—even carrying it up to the 4th floor. The product arrived perfectly packaged, tightly wrapped with no scratches or damage whatsoever.
Thanks to this, I’m enjoying delicious kimchi every day, and so far, my satisfaction level is through the roof. I highly recommend purchasing from the Dimchae website!
The delivery guy did not know that we had a haul away service, so I had to go through a step of showing him the receipt of my order. But other than that, communication with the customer service was excellent (very kind and quick to respond to my questions every time) and the refrigerator works great , so I am overall happy with this purchase.
We absolutely love our new Dimchae kimchi fridge! It isn’t just for kimchi either but extends the life of fruit and veggies! We have so much room in our regular fridge now because of this dual role with our new fridge. We are so glad that we went for the top of the line brand which is the most trusted and reliable instead of settling for a lesser quality one. We will enjoy our new fridge for a long time to come because of the quality and durability along with its sleek design. We are very pleased customers!
Shipping was earlier than said it would be. Delivery was exactly on time and the gentlemen were professional and courteous.
We love the dimchae refrigerator and it is working wonderfully so far. Everything so far has been better than even expected.
Does exactly what you expect from Kimchee Fridge all the while looking so pretty.
