Shipping & Returns


Shipping Policy & Regions

 

Dimchae USA ships to street addresses within the 48 continental United States.

Unfortunately we do not ship to P.O. Boxes, APO/FPO.

Sales tax will be collected only on orders that contain taxable items shipped within New York.

Most orders ship within 48 hours from when the order is received. You will receive a shipment notification by email with tracking information.

 

Return Policy

DimchaeUSA accepts returns within 14 days of receipt on new / unused goods. The merchandise must be in original packaging. The Buyer will be responsible for return shipping costs. A 15% restocking fee will apply if merchandise has been opened or used. Refunds will be issued after item is received and inspected.

In the case of defective or damaged merchandise, product exchange will be provided at no cost to the buyer. If your shipment arrives damaged, simply refuse the shipment noting the damage and request to ship back to sender.

 

Thank you for choosing Dimchae USA